At smsthebeginning.ca we want you to be completely satisfied with your purchase. If you have any issues with your order, please read our refund policy carefully to understand your options.
Returns
30-Day Return Window: You may return any eligible item within 30 days of the delivery date for a full refund.
Items in Original Condition: To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [X] business days.
Exchanges
If you received a defective or damaged item, we will be happy to exchange it for the same item. Please contact us at [email address] within 7 days of receiving the item to request an exchange.
Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions regarding our refund policy, please contact us at info@smsthebeginning.ca. Our customer support team is here to assist you.