Shipping Policy

At SMS The Beginning, we are committed to providing you with a smooth and hassle-free shopping experience. Please take a moment to review our shipping policy to understand how we handle the delivery of your orders.

Order Processing Time

Orders are typically processed within 1-2 business days after payment confirmation.
During peak seasons or special promotions, order processing may take slightly longer. We appreciate your patience.
Shipping Methods

We offer the following shipping options:

Standard Shipping: Estimated delivery time is 7 to 14 business days.
Express Shipping: Estimated delivery time is 5 business days.
Please note that delivery times may vary based on your location and external factors beyond our control, such as customs delays or weather conditions.

Shipping Fees

Shipping fees are calculated based on the selected shipping method and the destination.
Orders over $299 amount may qualify for free standard shipping (applies to [specific regions/countries], if applicable).

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number.
You can track the status of your order by entering the tracking number on our website or the carrier’s website.
International Shipping

We offer international shipping to select countries. Please check our website or contact us to verify if we ship to your location.
International orders may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient.
Undeliverable Packages

In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or for any other reason, we will attempt to contact you to resolve the issue. Additional shipping charges may apply for resending the package.

Contact Us

If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us at info@smsthebeginning.ca. Our customer support team is here to assist you.

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